At MacMaster Dean HR we specialise in creating professional HR strategies for businesses who understand that their most important asset is their people and who need a framework for their HR initiatives. We work closely with senior management teams to obtain an understanding of the current levels of employee engagement and what people issues need to be tackled to support business growth.
Many of our clients don’t have their own HR function but recognise the importance of a planned approach to recruitment, performance management or even just having business-appropriate policies and procedures in place. From the strategic thinking to the practical implementation, we have the skills to help.
In the age of the job board and a proliferation of recruitment agencies, we can help ensure you attract the best talent to work for your business. With a specialism in executive recruitment, we will work with you to define organisational structure, role functions and job descriptions, and can then assist with interview preparation, shortlisting, behavioural profiling and job offer negotiations. Additional services include psychometric assessments of candidates and running assessment centres.
For smaller companies, close knit ‘family’ style relationships create strong ties but can be difficult to negotiate as the business grows or financial performance takes a dip. Many of the understandings between managers and their teams can be unspoken, not formalised and inconsistent which have the potential to lead to a lack of trust.
In larger companies, ‘them and us’ cultures can stifle creativity and innovation or put the brakes on development. MacMaster Dean HR have wide ranging experience in improving employee relations including policy creation, techniques for increasing engagement and building employer brands.
All businesses want their people to perform to their full potential but many don’t understand what they need to do to encourage maximum performance. We can advise on how you can develop your leaders, nurture talent and what systems should be in place to ensure performance is benchmarked.
Performance Management can be equally important when you have individuals or teams who are underperforming and we can work with you to transform that situation. By thoroughly understanding the requirements of the business, undertaking a skills audit, helping to define roles and responsibilities and equipping managers with the tools to get the best out of their teams, we can show you how to raise standards.
Training and Development
Our consultants have a wealth of experience in facilitating training programmes that focus on essential people skills such as leadership, presentation or conflict resolution. We are also adept at rolling out company-wide training on specific or unique topics. Our approach is collaborative, active and built on bringing learning to life, not simply the regurgitation of a set of powerpoint slides.
Our training services also extend to individuals including career development, coaching, behavioural profiling, developing emotional intelligence and psychometrics. We have many examples of individuals whose self belief has been strengthened by our development techniques and whose careers have subsequently accelerated.
The moment you employ someone, you become liable for over 50 employment rights and you need a specialist to help keep you on the right side of the law and do the right thing by your staff. At the beginning, this often involves ensuring growing businesses have the right policies and procedures in place eg robust contracts of employment, policies for holidays, sickness or parental leave, discipline and grievance processes, guidelines on the use of social media etc.
Our advisory services are also available to those companies who are embarking on a programme of restructuring and redundancies, or who need help with managing disputes and responding to employment tribunals.
Behavioural Profiling and NLP
When putting together senior leadership teams, many MacMaster Dean HR clients seek our expertise in behavioural profiling and Neuro-Linguistic Programming to address skills gaps and encourage self awareness.
We know that the key to successful leadership is an open communication style and emotional intelligence that informs how relationships are managed. But how do you know if new recruits have these traits or whether people promoted internally will function successfully with other members of their team? We use a variety of tools from Thomas International to help you identify your team’s professional work style, assess their skills and aptitudes and build their self-knowledge. NLP techniques are also used to work out ‘what good looks like’ and develop skills to reach levels of management excellence.
Many clients request our help on strategic projects which need a strong HR input. These may include managing the impact of business acquisitions and how people and cultures merge, change management or those aiming to achieve Investors in People or Best Companies awards.
To discuss how an HR initiative can support your business objectives, get in touch today.